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Gina Lennon
Certified personal trainer
Asked a question 11 months ago

I noticed changes on the app. Just a few questions and concerns....How does one become a "top trainer". and the videos marked as on demand - are those only shown by top trainers? I am seeing less social media sharing of posts since nicole left and more problems with the app and slower response time. Is the app just being geared towards the top trainers now?

Matthew DiPietro
Hi Gina! We're experimenting with on-demand videos. What you see at the top of the front page is a collection that we curated from a handful of trainers, then uploaded. We want to see if this kind of workout experience is something that consumers want in addition to the live and replay experience. The "top trainers" is an editorial selection based on popularity (views, followers, likes, etc...). In the future, we will provide guidelines that give all trainer a clear path to achieving this status. Hope that helps!
Gina Lennon
Matthew DiPietro Thanks. Yes guidance would be helpful.

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